

A behavioral “nudging” campaign run by Jobs for the Future in partnership with Persistence Plus targeted nearly 9,500 STEM students at four community colleges. The program delivered personalized text messages asking about students’ needs, encouraging persistence, and normalizing academic worries. Results showed that 72% of students who subscribed to the nudges persisted after the first semester, versus 56% of non-subscribers. For students of color, persistence was 62% with nudges vs 46% without; for students age 25+, it was 64% vs 44%.
Read how working with Persistence Plus helped community colleges turn behavioral nudging into measurable student success.

Serena oversees Persistence Plus’s partnerships, collaborating with college administrators and staff at Ohio University, Stark State, and others to increase student success and retention across settings, contexts, and student populations. She frequently presents to college audiences and she has led workshops about addressing student challenges using behavioral science since 2017. A former admissions director at University of the Sciences in Philadelphia, she received her Master’s of Science in Education Policy from the University of Pennsylvania Graduate School of Education.